top of page

SHIPPING POLICY

Thank you for shopping with Kalpataru Fashion. We are committed to delivering your order safely and efficiently.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • During peak seasons, sales, or special promotions, processing times may be slightly longer.

Shipping & Delivery

  • We ship across India through trusted courier and logistics partners.

  • Estimated delivery time is generally 3–10 business days depending on your location.

  • Delivery timelines are estimates and may vary due to factors beyond our control, including weather conditions, courier delays, or regional restrictions.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.

  • Any promotional free shipping offers will be clearly mentioned on the website.

Order Tracking

  • Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp, wherever applicable.

  • Customers can use the tracking information to monitor the delivery status of their orders.

Incorrect Address Information

  • Customers are responsible for providing accurate shipping details.

  • Kalpataru Fashion will not be responsible for delays or non-delivery resulting from incorrect or incomplete address information provided by the customer.

Delivery Attempts

  • Courier partners may make multiple delivery attempts.

  • If delivery cannot be completed due to customer unavailability or incorrect information, the shipment may be returned to us.

Damaged or Incorrect Orders

  • If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photographs and order details.

  • Our team will review the issue and provide an appropriate resolution.

Order Cancellation

  • Orders may be cancelled only before they have been processed or dispatched.

  • Once an order has been shipped, cancellation requests cannot be accepted.

Contact Us

For any shipping-related questions, please contact:

Kalpataru Fashion
Email: [Your Email Address]
Phone: [Your Contact Number]

Thank you for choosing Kalpataru Fashion.

Be Evergreen, Be Gorgeous.

bottom of page